Last Updated: October 9, 2026
Santoflux Industrial Systems Limited (“Santoflux,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, [Insert Website URL].
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request product information, or enquire about our industrial filtration products and services.
We handle personal data in accordance with applicable data protection laws, including, where applicable, the Personal Data (Privacy) Ordinance of Hong Kong.
Depending on how you interact with our website, we may collect the following information:
Information you provide voluntarily
Name and job title
Company name and business address
Business email address and telephone number
Country or region
Product interests, application requirements, technical specifications, and enquiry details
Any other information you choose to include in a message or attachment
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and access times. This information may be collected through server logs, cookies, or similar technologies, depending on our website configuration.
Please do not submit confidential technical information, sensitive personal data, or information you are not authorized to disclose through a general website enquiry form.
We may use your information to:
Respond to enquiries and provide product information, quotations, and technical support.
Assess product suitability based on your application requirements and specifications.
Communicate with you regarding potential business cooperation, orders, or supply arrangements.
Improve our website, products, services, and customer experience.
Maintain website security and prevent misuse.
Comply with applicable legal obligations and protect our legitimate business interests.
We will not use your personal information for purposes that are incompatible with the purposes described above unless permitted by applicable law or otherwise appropriately authorized.
Where applicable law requires a legal basis for processing personal data, we may rely on your consent, steps taken at your request before entering into a contract, our legitimate business interests, compliance with legal obligations, or another lawful basis available under applicable law.
Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements. Withdrawal does not affect processing lawfully carried out before the withdrawal.
We do not sell your personal information.
We may share relevant information with:
Our authorized employees and business representatives who need the information for legitimate business purposes.
Website hosting, maintenance, email, security, analytics, and other service providers acting on our behalf.
Manufacturing, logistics, technical, or business partners when necessary to respond to your enquiry or carry out a requested business transaction, subject to appropriate safeguards and applicable law.
Regulators, law enforcement authorities, courts, or other parties where disclosure is required or permitted by law.
We take reasonable steps to ensure that third parties receiving personal data handle it appropriately.
As an international B2B business, we may process or transfer information in Hong Kong and other countries or regions where our service providers, business partners, or operations are located.
Where applicable law imposes requirements on international data transfers, we will take the measures required by that law.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, managing business relationships, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the nature of the information and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to any applicable retention obligations.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security.
Subject to applicable law, you may have the right to request access to or correction of your personal data, withdraw consent where processing is based on consent, or exercise other applicable data protection rights.
To make a request, please contact us using the details in Section 12. We may need to verify your identity before processing your request.
Our website may contain links to third-party websites or services. We do not control their privacy practices or content. Please review the relevant privacy policies before providing information to those third parties.
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements. The latest version will be published on this page with its updated date.
For questions, access or correction requests, or other privacy-related enquiries, please contact:
Santoflux Industrial Systems Limited
Email: santoflux1995@gmail.com
Website: www.santoflux.com
Registered Address:
UNIT 903, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG